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TOTAL FACILITY MANAGEMENT & ENGINEERING MAINTENANCE

Facility Management & Operational Maintenance

Preserving asset lifecycle, maximizing infrastructure uptime, and delivering 24/7 technical precision across corporate towers, healthcare complexes, industrial compounds, and residential developments throughout Riyadh and the Kingdom of Saudi Arabia.

2-HR
Emergency SLA Response
99.8%
System Uptime Guarantee
SBC
Saudi Code & SASO Certified
24/7
CAFM Helpdesk & Dispatch
EXECUTIVE FM CAPABILITY

Engineering Rigor Backed by CAFM-Driven Precision

In alignment with Saudi Vision 2030, modern real estate and industrial infrastructure demand far more than reactive janitorial services. Facility Management is a strategic engineering discipline that directly impacts asset depreciation, tenant satisfaction, life-safety compliance, and energy expenditure.

TRUE STAR VENTURES delivers end-to-end Integrated Facility Management (IFM). We embed licensed engineers, trained multi-skilled technicians, and certified supervisors on-site, coupled with our central Computerized Maintenance Management System (CAFM/CMMS) to deliver real-time ticket tracking, barcode asset auditing, and predictive maintenance schedules.

Life-Safety Compliance

Civil Defense (Salamah) certified maintenance for fire suppression, smoke control, and emergency power systems.

Energy Optimization

BMS automation scheduling, chiller VFD tuning, and lighting automation reducing power draw across peak Riyadh summers.

Facility Audit Standards

Kingdom of Saudi Arabia Benchmarks

  • SBC 201 / SBC 801: Full compliance with Saudi Building Codes for mechanical, electrical, and fire safety.
  • Preventive PPM Calendars: Automated monthly, quarterly, and annual maintenance intervals strictly executed.
  • Asset QR Coding: Every chiller, pump, panel, and valve tagged with digital maintenance history.
  • Aramco & Corporate HSE: Zero-accident safety culture with licensed PPE and OSHA/NEBOSH guidelines.
Central Operations
Riyadh Central CAFM Hub
Book Audit
HARD FM SERVICES

Core Technical & Engineering Operations

Our licensed engineering divisions manage the complex mechanical, electrical, automation, and structural backbones that power enterprise facilities.

HVAC & Central Chillers

Comprehensive thermal management keeping Riyadh towers, data rooms, and commercial centers cooled efficiently under extreme ambient temperatures.

  • Water-cooled & air-cooled centrifugal chillers
  • VRF / VRV variable refrigerant flow networks
  • Air Handling Units (AHU) & FCU deep servicing
  • Precision AC (PAC) for server rooms & data halls
  • Duct balancing, airflow testing & IAQ sanitization
Request HVAC Maintenance

Electrical & Power Networks

Continuous uptime management for high, medium, and low-voltage electrical systems, guaranteeing power reliability and arc-flash prevention.

  • MV/LV switchgear inspection & busbar maintenance
  • Dry-type & oil-immersed transformer servicing
  • ATS panels & diesel standby generator load testing
  • Industrial UPS battery bank testing & cell replacement
  • Infrared thermography audits for hotspot detection
Request Electrical Scope

Plumbing & Water Engineering

Complete lifecycle management of potable water networks, greywater recycling, booster stations, and sanitary drainage infrastructure.

  • Triplex/duplex booster pump skids & VFD control
  • Underground & rooftop water tank chemical cleaning
  • Sewage lift stations, macerators & sump pumps
  • RO filtration & UV water purification systems
  • Non-destructive acoustic pipeline leak detection
Request Plumbing Scope

BMS & Building Automation

Direct Digital Control (DDC) and SCADA optimization ensuring synchronized HVAC, lighting, metering, and ventilation schedules.

  • Honeywell, Johnson Controls, Siemens & Schneider BMS
  • BACnet, Modbus & LonWorks field device integration
  • Sensor calibration (temp, humidity, CO2, pressure)
  • Energy metering, tenant billing & load shedding algorithms
  • Remote alarm dispatch & historical trend analytics
Request BMS Automation

Fire Fighting & Life Safety

Mandatory Civil Defense (Salamah) compliance, inspection, testing, and continuous maintenance of all active fire protection systems.

  • UL/FM fire pump testing (diesel, electric & jockey)
  • Wet/dry sprinkler networks & landing valves
  • Clean agent gas suppression (FM-200, Novec 1230, CO2)
  • Addressable fire alarm control panels & smoke detectors
  • Emergency lighting, illuminated exit signage & voice evac
Request Fire Safety Scope

Civil, Structural & Fit-Out FM

Preserving structural integrity, aesthetic perfection, and architectural durability across high-traffic enterprise spaces.

  • Acoustic ceiling, partition wall & drywall restorations
  • Industrial epoxy floor coatings & marble polishing
  • Rooftop waterproofing, membrane repairs & elastomeric sealants
  • Automatic glass sliding doors & access turnstile hardware
  • Paint refresh, carpentry, joinery & masonry repairs
Request Civil Maintenance
INTEGRATED HYGIENE & SUPPORT

Soft FM & Environmental Services

Creating clean, safe, and prestigious workspaces that reflect the highest corporate standards for your staff, executive visitors, and tenants.

Corporate Housekeeping

Daily commercial cleaning, deep carpet extraction, executive office sanitization, and restroom replenishment schedules.

Pest Management

Municipality-approved chemical & biological pest control for food storage, dining areas, compounds, and waste bays.

Façade & High-Rise Clean

IRATA certified rope access and cradle teams for exterior curtain wall glazing and architectural cladding washing.

Waste & Recycling

Segregated commercial waste management, compactor maintenance, and eco-friendly circular disposal documentation.

CLIENT INFRASTRUCTURE

Sectors We Maintain in Saudi Arabia

Customized SLA operating procedures tailored to the specific regulatory and technical demands of key Saudi industries.

Corporate Towers

HQ Towers & Business Parks

Healthcare Centers

Hospitals & Medical Labs

Industrial Plants

Factories & Refineries

Logistics Parks

Fulfillment & Cold Storage

Compounds & Hotels

VIP Residential & Hospitality

Retail Centers

Shopping Malls & Showrooms

OPERATIONAL METHODOLOGY

Our Systematic Maintenance Framework

Moving from chaotic breakdown firefighting to structured, asset-extending lifecycle maintenance governed by stringent SLAs.

01. Audit

Asset tagging, baseline testing & condition indexing.

02. PPM Plan

52-week preventive calendar mapped inside CAFM software.

03. Execution

Licensed technicians perform SBC-compliant servicing.

04. 24/7 SLA

2-hour emergency dispatch response guarantee.

05. Spares

Critical OEM spare part inventory kept on-site.

06. Reports

Monthly executive analytics, MTTR, MTBF, & cost auditing.

ENGAGEMENT MODELS

Tailored Maintenance Contract Structures

Choose the commercial model that fits your operational budget, compliance governance, and facility risk tolerance.

Full Coverage

Comprehensive AMC

Total peace of mind. Covers all scheduled preventive servicing, unlimited emergency call-outs, labor, and consumable/major replacement parts within agreed SLA limits.

  • All replacement parts included
  • 24/7 Priority Emergency dispatch
  • Free quarterly thermography audit
Enquire Comprehensive
Cost Efficient

Non-Comprehensive AMC

Covers all planned preventive servicing schedules, routine labor, and breakdown troubleshooting. Spare parts are billed transparently at pre-negotiated contractor rates.

  • Complete scheduled PPM labor
  • Standard emergency call-out SLA
  • Pre-approved parts rate card
Enquire Non-Comp
Dedicated On-Site

Resident FM Teams

Dedicated on-site engineering squad stationed 24/7/365 at your facility. Includes Chief Engineer, multi-skilled technicians, and CAFM coordinator.

  • Immediate on-site response (<15 min)
  • Real-time CAFM desk management
  • Daily plant room logs & supervision
Enquire Resident Team
On-Demand

Call-Out & Project SLA

Ad-hoc emergency breakdown intervention and project-specific overhaul contracts (e.g. chiller rewinding, pump rebuilding, substation testing).

  • On-demand dispatch in Riyadh
  • Rapid emergency diagnosis
  • Overhaul & retrofit capabilities
Enquire Call-Out
FACILITY CONSULTATION

Initiate Your Facility Management Scope

Submit your facility parameters or BOQ specification. Our senior engineering directors will conduct a preliminary assessment and provide an executive maintenance proposal.

Direct Operations Helpdesk

Available Sunday – Thursday, 9:00 AM – 6:00 PM

support@tsv.com.sa

Riyadh Headquarters

TRUE STAR VENTURES LLC
7323, Salih Al Hidayan Street, Al Shifa District,
Riyadh 14713, Additional No. 4106,
Kingdom of Saudi Arabia

Ensure Uncompromised Reliability Across Your Facility

Partner with TRUE STAR VENTURES for disciplined engineering governance, predictable maintenance expenditures, and complete compliance across the Kingdom.